Начать новую тему
Обсуждения Dash Forums Feature Requests

Money Transfer

I recently had money transferred to my dash acct but I have no idea how to transfer that money to my bank acct. can anyone please help? How do I get my funds?
еще 4 человек приветствуют эту идею
24 комментариевSorted by Популярные
Sorry but logs of what? Log ins, log of Payments
Do I need to verify my account through uphold, this is very frustrating
This is a photo of what prompts when I try to transfer from uphold to dash
44551936-556B-4317-9A5E-791B3B291733.png
44551936-556...
(273 KB)
Love the support guys cheers

Hi Dayne, we are looking into your issue but might you provide us some info please.

What wallet version are you actually using? 

What is your phone with android version.

You have unverified account on uphold?

Thnx for kind words ;)

Yeah I have an unverified uphold account atm but can verify straight away, I use iOS wallet version if I Think I know wat your talking about I’m using the dash app

Dayne, have you verified it? After this all worked fine?

Let us know....

Since your first post 7 months has passed.

I was sure you have been able to exchange the Dash to the FIAT pair you wanted.

If not I repeat you must send the Dash you have in your wallet into the exchange in order to sell them and get the money on your bank account.

Also be sure you are using the updated wallet as 7 months ago we were using different wallet version (v 13.x) which is not good at the actual stage of the development, so you will have issues in syncing.

The actual version is v14.0.3 downloadable on dash.org website.

Let us know if you have more questions.

  • Robert, could you please email me the ticket number? Pablo@dash.org, Ill make sure you are taken care of with priority. Apologies for any mixup.



You should get in touch with the roqqu support.

According to the ticket #10989 you've created, the address you have provided us that you sent the coins from is empty and remains empty.


edit:

There is definitely something strange happening.
I suppose it is the exchange side as you can verify this (sent you an address of your on the blockchain on the ticket you submitted)
The ledger/blockchain says ALWAYS the truth.
As you can see the last action on the address of yours which you provided was 2 days ago and not on 14th of Feb 2020 as your logs on Roggu, so this exchange is not fair in front of the user or they simply  don't send the bought coins to the user.
I'd suggest you to use different one or get in contact with their support as we are not responsible for third parties who use Dash network.
There is no reason why you blame Dash network for your bad experience.
Contact Roqqu.


edit2: It's definitely a scam seeing all the clients opinions here.
https://www.trustpilot.com/review/app.roqqu.com

I suggest not using them anymore and go and make the feedback on the trustpilot as well.

Вход или Регистрациячтобы опубликовать комментарий
Еще темы в Feature Requests
Смотреть все темы (17)
ПО службы помощи от Freshdesk Support Desk